Sara Routhier, Managing Editor and Outreach Director, has professional experience as an educator, SEO specialist, and content marketer. She has over five years of experience in the insurance industry. As a researcher, data nerd, writer, and editor she strives to curate educational, enlightening articles that provide you with the must-know facts and best-kept secrets within the overwhelming world o...

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Leslie Kasperowicz holds a BA in Social Sciences from the University of Winnipeg. She spent several years as a Farmers Insurance CSR, gaining a solid understanding of insurance products including home, life, auto, and commercial and working directly with insurance customers to understand their needs. She has since used that knowledge in her more than ten years as a writer, largely in the insur...

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Reviewed by Leslie Kasperowicz
Farmers CSR for 4 Years Leslie Kasperowicz

UPDATED: Jul 15, 2021

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The Brief

  • Great Western has multiple options for communication
  • The are many other life insurance companies with a higher market share
  • The Great Western department you need to contact depends on the type of coverage you have

If you have a policy with Great Western Insurance Company (GWIC) and need to make a change, don’t worry. We’re going to tell you how to cancel Great Western life insurance in three easy steps.

We’ll tell you all about the company’s cancellation policy, some replacement options, and contact methods.

Before you learn how to cancel Great Western life insurance company coverage, type your ZIP code into our free and helpful tool above to find affordable life insurance quotes in your area.

What Is Great Western’s cancellation policy?

One great thing about Great Western is the simplicity of its cancellation policy. Essentially, if you close out your policy, you will not have to pay a fee.

However, keep in mind that there are two different departments. One is for pre-need policies and the other is for final expense policies. Whichever policy you need to cancel is the department you need to contact.

Also called burial insurance, the Insurance Information Institute defines a pre-need policy as a “whole life insurance policy with a death benefit of from $5,000 to $25,000.”

So, canceling a Great Western policy isn’t too difficult. Let’s see if it’s difficult to find a replacement.

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How to Cancel Great Western Life Insurance: Finding A Replacement

Now that we’ve covered the first step — knowing what you’re in for in terms of possible fees — let’s go over step two: finding a replacement.

Below you’ll find a table comparing Great Western to other major life insurance companies.

Top 10 Life Insurance Companies and Great Western by Market Share (NAIC)
CompaniesDirect Premiums Written
Market Share
1Metropolitan Life
2Northwestern Mutual
3New York Life
5Lincoln National
6MassMutual $6,638,837,098
7Aegon $4,602,544,288
8John Hancock
9State Farm
10Minnesota Mutual$3,902,003,7082.51%
86Great Western$194,149,1210.12%
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As you can see, Great Western actually has the lowest market share of the bunch. Essentially, if you choose another one of these companies as a replacement, you’ll know that you’re in financially secure hands.

Let’s wrap up by learning how you can get in contact with Great Western to cancel your policy.

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Contact Options to Cancel Great Western Life

How do you contact Great Western Life Insurance customer service? You can call them at (800) 733-5454.

To cancel a pre-need policy submitted prior to November 1, 2019, you can call (866) 689-1401. To cancel a preneed policy submitted after this date, call (800) 995-9010.

To cancel a final expense policy, you will need to provide a signed written request. You can do this by emailing [email protected] or by sending a fax to (402) 496-8199.

Finally, Great Western’s mailing address is P.O. Box 14410, Des Moines, IA 50306-3410.

Now you know how to cancel Great Western life insurance, but don’t be without insurance — type your ZIP code into our free and helpful tool below to find affordable life insurance companies near you.

Frequently Asked Questions: How to Cancel Great Western Life Insurance in 3 Easy Steps

What follows is a frequently asked question about Great Western life insurance.

#1 – What is the Great Western insurance claims phone number?

You would need to call the aforementioned pre-need or final expense customer care department.